USD 383 IT Department Survey

Employee Information

Name Email Address Years Employed With USD 383 Primary Work Location

IT Support Services

Overall IT Support Rating

Excellent Good Fair Poor

How would you rate help desk ticket response times?

Excellent Good Fair Poor

How satisfied are you with ticket resolutions?

Very Satisfied Satisfied Neutral Dissatisfied

Technology Impact

Which technologies positively impacted your work? (Select all that apply) Microsoft 365 Microsoft Teams Interactive Displays Device Upgrades Wireless Improvements How effective have recent technology upgrades been?

Planning & Future Improvements

How would you rate the recent MacBook device swap process?

Excellent Good Fair Poor

What improvements would you suggest for future device swaps? Areas needing more focus next year (Select all that apply) Training Cybersecurity Wi‑Fi Reliability Hardware Refreshes Help Desk Support

Feedback & Suggestions

What should IT continue doing? What technology training would you like? What technologies would you like to see implemented? Additional comments

USD 383 IT Department Technology & Support Survey